Privacy Policy

Cookie Casino handles personal data openly and lawfully. The data controller is N1 Interactive Ltd, a Maltese company with registration number C 81457, and a data protection officer watches over how your information is used.

Data we hold

• Sign-up details: full name, birth date, username, e-mail, phone, home address and login credentials.
• Proof of age and identity: copies of an ID card or passport and proof of where you live, partly gathered through outside checking services.
• Payment records: payment credentials, transaction history and balance.
• Anti-money laundering and KYC files: nationality, utility bills or bank statements and evidence about the source of your funds.
• Play and safety data: game logs, sessions, use of bonuses, chosen limits, self-exclusion status, device and browser details, IP address and login attempts.
• Support records: your messages, chat transcripts and e-mails.

Why we use it

We need this information to run your account, to meet gambling and anti-money laundering duties, to keep the platform safe from fraud and to improve our services. Promotional messages rely on legitimate interest or your consent, which you can change in your profile settings at any time.

Who receives it

Trusted service partners such as game studios, payment processors and verification firms work with the data on our instructions. A buyer or merging company could receive it if the business changes hands.

Protection

Strong encryption, tight internal access rules and two-factor login options protect your account.

Your choices

You may ask for a copy of your data, a correction, its deletion where no legal duty requires us to keep it, or withdraw a consent you gave. You can also complain to a data protection supervisory authority. Write to [email protected], use live chat, or contact our data protection officer.

Minors

Our service is meant only for people over 18, and we do not knowingly gather data about anyone younger.